Word seems to spread quickly in a smaller town so that everyone will know what is happening much like the grapevine of our youth. When I comes to business the grapevine is a fast means of communication.
Being a merchant in a smaller town you would think that they would want to hold themselves above the average standard knowing that their client base is not that big.
Case in point, I recently has the displeasure of trying to do business in this small town of ours and much to my frustration and disgust cannot recommend the proprietor of a furniture refurbishing store.
Communication is the key element in any business with its customers and when that communication is reduced to unanswered phone calls, text messages, and "not open for business" on their storefront sign, one must take up the flight to find a means to get that person's attention.
There are so many good business owners in this town and though our choices may be slim those that have a good ethical business philosophy will always succeed and have the benefit of many years of repeat business from its customers. For those that are not ethical of having good business practices, shame on you for not being worthy of our business.
That cliche of "buyer beware" is as true today as it was in days gone by. What a shame that one business owner lacks the integrity and professional business ethics that our town of Minerva deserves.
The business community of our town can only thrive and prosper when it's owners are operating above average standards and appreciate that we don't go "out of town" to find that services that we need.
What happened to follow up and follow thru with your customers.